DHL is looking for a CDZ Team Leader
Reference: AV-347638.
Context
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and wants to make a difference? Then waste no time and join our amazing team at DEUTSCHE POST DHL (DPDHL). DHL Global Forwarding is the group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Job description
DHL Global Forwarding has an opening for a CDZ Team Leader in Cameroon. In this role, you will develop and administer customs and trade compliance plans and processes to provide clearance of freight documentation through the relevant customs authorities. You will also work with customers to guide and advise them on customs regulation qualifications, in line with business strategy and objectives, as well as corporate guidelines and policies.
Join us in connecting people and improving lives.
Key responsibilities
• Execute customs and trade compliance plans and processes to optimize service and cost performance in customs clearance activities.
• Contribute to planning and directing the flow of air and surface traffic to and from foreign destinations to ensure customs clearance is completed in a timely and efficient manner.
• Monitor shipped items, shipping validity dates, and debits, duties, and tariffs at government institutions.
• Execute customs entries, categorize goods based on information provided by customers, and undertake customs security filings.
• Close out post-clearance modifications, execute inbound and outbound documentation, archive customs documents, and record customs shipment information and physical status.
• Calculate duties, tariffs, price conversions, and the weight and volume of merchandise exported to and imported from foreign destinations.
• Provide guidance on pricing and margins and offer support on bids, rfqs, and customer presentations.
• Resolve customer issues and appropriately manage incidents such as escalations and disputes raised by internal or external customers.
• Stay updated with the latest regulatory changes and ensure adherence to compliance standards, legal requirements, and import/export control legislation.
• Pursue activities for issuing and controlling import licenses, and manage processes and controls within the export area.
• Collaborate with counterparts in customs authorities and government bodies to enable smooth operations and meet regulatory compliance requirements.
• Participate in the development and implementation of workflow models between central customs operations and transactional operations teams.
• Study and resolve issues in day-to-day delivery, and implement practices and quality standards for customs focused on increasing effectiveness, efficiency, and cost control.
• Research, identify, and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities.
• Advise customers on legal and customs topics, including trade compliance matters such as shipments to sanctioned countries.
Required profile
• Skills: customs, trade compliance, customs regulations, customs brokerage, customs declaration, customs valuation, customer requirements, tariffs, import export, crm, denied party regulations, sanctions, export control, classification, bill of lading, certificate of origin, tracking, third party logistics, airlines, authorities, e-commerce, accuracy, microsoft excel, data entry, DHL business knowledge, business processes, business strategy, market research, project management, stakeholder management, influencing, feedback, presentation & storytelling, facilitation.
• Education level: bachelor’s degree (Bac+3 minimum) or equivalent experience/qualification.
• Experience level: more than 4 years.
How to apply
All applications must be submitted online at:https://careers.dhl.com/amer/en/search-results